Dear Parent/ Guardian,
Please see below information from British Gymnastics RE: insurance registration.
Despite significant internal and external testing over the last weeks, we are currently experiencing technical difficulties due to the high volume of server traffic. This means that some members will experience issues in completing their membership online in our new system. We are working extremely hard to resolve this problem and hope to have the system fully operational in the near future.
Members or their parents/guardians will still need to complete their membership online, but while we resolve things, we would like to assure you of the following:
1) British Gymnastics will provide full insurance provision for all clubs and members taking part in any recognised gymnastics activity in a British Gymnastics registered club whilst we are resolving the problems. This mean that your sessions can continue as normal today.
2) Existing members that have not been able to complete the renewal process will have their Personal Accident cover in place as they usually would have as a benefit of membership.
3) New members that are unable to complete the process immediately will be provided with Personal Accident cover in the same way that a new participant would be covered for taster sessions within the club
It is not possible to renew membership by phone via Customer Service due to the data protection legislation instead.
Our sincere apologies for the disruption to service and the confusion this may have caused.